Saas Subscription Agreements

Detailed payment rules are important. It should explain that the subscription fee is based on the services purchased and not on the customer`s usage. This is important when they give a discount to a customer for buying a long-term commitment. 2.5. Kontakt.io reserves the right to update, modify, replace or reconfigure the Software at any time, provided that notice is made available to the Customer at least seven (7) days in advance for any changes that seriously affect the use of the Software. Kontakt.io may also change the rate plan, terms of assistance and service level agreements for services, subject to a delay of at least seven (7) days. Such a notification can be given and takes effect if it is contained in an email addressed to the customer`s representative, a notification in the web panel or a change, extension or new version of this Agreement. 4.4 Prices, prices and types of subscriptions in effect from time to time are available on Vivolead`s website and can be changed within one month. All prices are VAT-free, which applies to the current rate.

In SaaS subscription contracts, text body language, which is usually all included in the caps, is the most important clause. This is the limitation of liability and discussions are ongoing about the types of damages the customer can claim from the supplier and the amount at which the customer can take legal action. Fourth, for many B2B services and some B2C services, there may be users of the service who are not your customers and are therefore not directly bound by the terms of use. In these cases, you can introduce additional documents that are mandatory for both customers and non-users. Examples of this type of document are end-user licensing agreements and acceptable usage guidelines. SaaS agreements are required for the saaS provider to make its software or application available to the customer via the Internet. Buyers have the right to use the software and restrictions can be adjusted for each customer. The saaS provider may be required to provide certain assistance services.

In addition, the vendor must ensure that the application meets the various maintenance requirements of the software, such as termination requirements.B. However, there is no legal obligation for data processing clauses to be in the same document as the main service rules, and many service providers use separate data processing agreements. The good reasons are: (a) only part of your treatment is subject to the RGPD, but you want to use the same terms of service for all customers; (b) It will be difficult to negotiate new legal terms with existing clients, but you must include data processing clauses in your contracts.